Refund policy

RETURN & REFUND POLICY

At Rear Wheel Club, all products are made to order. Because of this, we only accept returns or refunds for items that arrive defective, damaged, or incorrect.

Returns & Exchanges

We do not accept returns or exchanges for:

Wrong size selection
Change of mind
Sale items or gift cards

Please review the size chart and product details carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 14 days of receiving your order.

To request a replacement or refund, please email krsdigital@gmail.com with:

Your order number
A brief description of the issue
Clear photos showing the problem

Once approved, a replacement or refund will be issued at no additional cost.

European Union – Right of Withdrawal

If your order is shipped within the European Union, you have the right to cancel your order within 14 days in accordance with EU consumer protection laws.

Because our products are made to order, this right applies only in cases where the product is defective or incorrect.

Refunds

Approved refunds will be issued to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.